TERMS & CONDITIONS
Shop Terms & Conditions
1. Payment for Online Orders
All online sales must be made by credit card or Paypal. Seed Medicine Garden accepts payment from the following credit cards: Visa, Mastercard, American Express and Discover. Acceptance of orders is subject to credit card verification procedures. We reserve the right to cancel an order if it does not meet our credit card verification standards.
Once an order is submitted, Seed Medicine Garden cannot change, modify or combine an order or change a method of payment.
2. International Orders
Seed Medicine Garden offers limited international shipping. Please note that international orders may take up to a month to arrive and may be subject to additional restrictions or duties, which vary by country and the contents of your order. If you are placing an order from outside of Australia, it is your responsibility to understand your country’s restrictions, duties and any special requirements in order to receive imported goods and to ensure that your orders are in compliance with such requirements. If your country restricts packages based on the value of the contents, you must ensure that each order you place is within this limit. If you wish to order products that exceed that value, you should place separate orders, each within the limit. Seed Medicine Garden has no control over additional fees and is not responsible for confiscated items, delayed orders, or any additional duties or taxes that may be imposed by your country’s customs office or other government agencies.
Please note that all products are priced and orders will be processed in AUD currency.
Packages returned to Seed Medicine Garden due to a failure or refusal to pay the duties or taxes are ineligible for a refund of shipping fees. Please see our Shipping & Delivery page for additional information about shipping restrictions. The terms set forth on the Shipping & Delivery page are incorporated herein by this reference.
Due to their custom nature, our herbal goods are non-refundable unless your order arrives damaged or incorrect. If items are damaged in transit or you receive an incorrect order, please notify email@example.com and we will replace them. If you have any issues with the quality of your goods, please contact us immediately and we will discuss potential replacement if available, or refund the purchase price.
Reports must be made within 2 weeks of discovering the problem and within 1 year of purchase.
4. General Disclaimer and Limitation of Liability
When you register with Seed Medicine Garden and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from Seed Medicine Garden. You consent to receive notices electronically by way of transmitting the notice to you by email.
6. Privacy and Security
7. Commitment to Accessibility
Seed Medicine Garden is committed to to continuing to update this site so that its content, browsing and shopping experience may be accessible to everyone.
Being disabled ourselves, our resources (ie. spoons) are very limited but as we gain more employees and resources, soon we hope to be able to review the site using Web Content Accessibility Guidelines (WCAG) version 2.1, level AA standard guidelines with a focus on accessible navigation, correct alt text usage, readability of messaging/alerts, product content containers, and colour contrast.
For now, if you are having difficulty viewing or navigating the content on this site, or notice any content, feature, or functionality that you believe is not accessible to people with disabilities, please email us firstname.lastname@example.org. We would be happy to assist you in completing an order or answering questions in the way that works best for you.
8. Third-Party Services
Seed Medicine Garden shall not be responsible for any performance or service problems caused by any third party website or third party service provider (including, for example, your web service provider service, payment services, your software and/or any updates or upgrades to that software). Any such problem shall be governed solely by the agreement between you and that provider. Seed Medicine Garden reserves the right to determine, in its sole discretion, whether it is responsible for any such malfunction or disruption.
10. Governing Law
11. Dispute Resolution
12. Waiver of Class Action
You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
13. Miscellaneous Terms
14. Website content and photography:
All photographs, script and content are the sole property of the Seed Medicine Garden and are not to be used in any way.
In the About Keitha section of the site there are photographs of Keitha Thuy Young by Millie of Oak Tree Road www.oaktreeroad.com.au Photographs used with permission of the photographer and client. As well as two photographs taken by Kate Potter of Keitha Thuy Young. Photograph used with permission of the photographer and client.